Refund policy

EXOTICGIRL STORE POLICY

Thank you for shopping with ExoticGirl! Please review our store policies before placing your order.

Order Processing

All orders are processed within 1-3 business days unless otherwise stated.

Preorder items have a separate turnaround time listed in the product description.

Business days do not include weekends or holidays.

Shipping Policy

Once an order has shipped, ExoticGirl is not responsible for lost, stolen, delayed, or damaged packages.

Customers are responsible for providing the correct shipping address at checkout.

Tracking information will be sent via email once your order ships.

Preorders

All preorder items are made to order.

Please allow the turnaround time listed on the product page before your order ships.

If your order contains both preorder and ready-to-ship items, the entire order will ship together unless otherwise arranged.

REFUND & EXCHANGE POLICY

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges unless an item is received damaged or the wrong item was sent.

Damaged or Incorrect Items

Customers must contact us within 48 hours of delivery.

Please include your order number and clear photos of the issue.

If approved, a replacement item or store credit will be issued.

Sizing

Customers are responsible for reviewing the size chart before purchasing.

Refunds or exchanges will not be granted due to incorrect size selection.

Contact Us

For questions regarding your order, please contact us at:

Email: info@shopexoticgirl.com

By placing an order with ExoticGirl, you acknowledge and agree to these policies. 💖✨